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Ren Lee, the General Sales Manager, is dishonest. He lied about the monthly payments for a vehicle, and each time we spoke to him or his salesman Justin Cannon, the price changed three different times. I will never understand why adults lie. If you want to do business with someone who is honest, then don't choose Thomasville Toyota.

I had such an amazing experience at Thomasville Toyota! Omar and Terrell were absolutely wonderful to work with friendly, patient, and they made everything about buying my new 2025 Corolla so smooth and stress free. What really stood out was how kind they were to my 9 year-old. They took the time to make her feel included and comfortable, which meant so much to me as a parent. It wasn’t just about selling a car, they truly cared about making the whole experience a positive one for our family. From start to finish, the process was seamless..no pressure, just genuine help and support. I can’t recommend Omar, Terrell, and the entire Thomasville Toyota team enough!

Made arrangements to purchase 4 tires from their online website, scheduled an appointment, arrived 20 minutes early for the appointment, asked if things were running close to on-time for my 11:00 appointment, the advisor indicated, YES. At 11:50, I asked the advisor if my car was nearing completion, he came back after about 5 minutes and told me my car was next in line to have tires mounted. I asked for my car back at this time and left. Folks were nice, but lied. Just tell the truth, and perhaps I would have understood and stayed. Communication is KEY to customer service anywhere....

Great place to take you car to get service quick and acurated the best around

Took wife's 4 runner in for a oil change only to find the car had been rumenge thu money & apple car changer had been stolen!

DJ Folsom is highly unlikely to remember me after 4 years but reaching out to DJ to say Thank You. You were great to work with. What a Super personality. Very personable likeable/down-to-earth. Great guy and jovial personality.

I purchase a Tacoma from Miami. It was the best experience ever. Richard help me over the phone. It was the fastest I ever purchase a car. He as more than any salesman. He spoke to me like a friend. He answered ever question and informed me of things l should know about the car. Again, he was a friend/salesman.

Amazing Customer service, Will Atkins is Wonderful and very helpful, we will definitely be back

I have never owned a Toyota before, but because of my experience at this dealership I am now a customer for life! My sales representative, Matt Cromer, was amazing! He was so knowledgeable about everything, and quickly made me feel comfortable without being pressured during the entire process. Thank you, Matt, and to everyone at Thomasville Toyota!

I've purchased several Toyota's from Thomasville the experience has always been seamless. If you're looking to purchase a vehicle see Justin Cannon. He knows what customer service is all about!

I wasn't contacted after submitting a request for a sales person to follow up with me.

Trendon Jones was excellent to work with during my search for a new vehicle. Very helpful, patient, and professional during the chip shortage era.

Evander Bender is a great people person. Works very well with customers. Customer service is always great at Toyota Thomasville

This from a retired Marine and extremely CYNICAL car dealership person... Without a doubt the purchase of my 2018 Ford Flex Ecoboost was the most pleasant, professional, courteous, seamless transaction I have ever experienced with a dealership. JK was incredible from start to finish. The car was delivered to Orange Park (Jacksonville) FL and one better shape than advertised. JK and the entire staff at Thomasville Toyota went over and above for me.

This was honestly the best experience I have ever had when purchasing a new car. I filled out an application online in the morning and was immediately contacted by Javares (JK) who made the entire process smooth. By the end of the day, via phone and text messages, we had completed the entire process and all that was left was for me to make the drive from Tallahassee to pick it up. When we arrived at the dealership, JK met us and turned us over to Justin C. who gave us a test drive we'll never forget, showing us all the bells and whistles on the vehicle I had picked out. After that we signed a few papers and in under 2 hours we were out the door and on the way home in the most beautiful car I have ever owned. The quality of service and attention to details as well as making allowances for us to handle almost the entire process online/phone have made us customers for life. If you live out of town, I promise it's worth the drive to Thomasville. You won't be disappointed.