Welcome to Thomasville Toyota

Made arrangements to purchase 4 tires from their online website, scheduled an appointment, arrived 20 minutes early for the appointment, asked if things were running close to on-time for my 11:00 appointment, the advisor indicated, YES. At 11:50, I asked the advisor if my car was nearing completion, he came back after about 5 minutes and told me my car was next in line to have tires mounted. I asked for my car back at this time and left. Folks were nice, but lied. Just tell the truth, and perhaps I would have understood and stayed. Communication is KEY to customer service anywhere....

Great place to take you car to get service quick and acurated the best around

Took wife's 4 runner in for a oil change only to find the car had been rumenge thu money & apple car changer had been stolen!

DJ Folsom is highly unlikely to remember me after 4 years but reaching out to DJ to say Thank You. You were great to work with. What a Super personality. Very personable likeable/down-to-earth. Great guy and jovial personality.

I purchase a Tacoma from Miami. It was the best experience ever. Richard help me over the phone. It was the fastest I ever purchase a car. He as more than any salesman. He spoke to me like a friend. He answered ever question and informed me of things l should know about the car. Again, he was a friend/salesman.

Amazing Customer service, Will Atkins is Wonderful and very helpful, we will definitely be back

I have never owned a Toyota before, but because of my experience at this dealership I am now a customer for life! My sales representative, Matt Cromer, was amazing! He was so knowledgeable about everything, and quickly made me feel comfortable without being pressured during the entire process. Thank you, Matt, and to everyone at Thomasville Toyota!

I've purchased several Toyota's from Thomasville the experience has always been seamless. If you're looking to purchase a vehicle see Justin Cannon. He knows what customer service is all about!

I wasn't contacted after submitting a request for a sales person to follow up with me.

Trendon Jones was excellent to work with during my search for a new vehicle. Very helpful, patient, and professional during the chip shortage era.

Evander Bender is a great people person. Works very well with customers. Customer service is always great at Toyota Thomasville

This from a retired Marine and extremely CYNICAL car dealership person... Without a doubt the purchase of my 2018 Ford Flex Ecoboost was the most pleasant, professional, courteous, seamless transaction I have ever experienced with a dealership. JK was incredible from start to finish. The car was delivered to Orange Park (Jacksonville) FL and one better shape than advertised. JK and the entire staff at Thomasville Toyota went over and above for me.

This was honestly the best experience I have ever had when purchasing a new car. I filled out an application online in the morning and was immediately contacted by Javares (JK) who made the entire process smooth. By the end of the day, via phone and text messages, we had completed the entire process and all that was left was for me to make the drive from Tallahassee to pick it up. When we arrived at the dealership, JK met us and turned us over to Justin C. who gave us a test drive we'll never forget, showing us all the bells and whistles on the vehicle I had picked out. After that we signed a few papers and in under 2 hours we were out the door and on the way home in the most beautiful car I have ever owned. The quality of service and attention to details as well as making allowances for us to handle almost the entire process online/phone have made us customers for life. If you live out of town, I promise it's worth the drive to Thomasville. You won't be disappointed.

My wife purchased a vehicle from your dealership on 10/05/2020. Matt Cromer was our salesman. He was very professional and knowledgeable with excellent customer service skills. We will definitely recommend him to family, friends and anyone we know in search of a new vehicle. Thanks Calvin and Linda Wilson

Thank you so much evanda bend for being so nice you have great customer service and thank you for the books I love them. I

I purchased a used truck at Thomasville Toyota and during the test drive I brought up an issue I noticed it was checked out but recurred after the purchase this dealership was spot on getting the issue resolved Daniel in their serviced department worked with me and did a fantastic job with his customer service getting me a rental during the repair and working with me through the process. When I look for a car for my wife I will again look and see what this dealership will have to offer. Mr. Watkins

BEWARE!!! Especially women! I love my used car that I purchased but my experience did not go smoothly! After the deal was “done” I had to commute almost 2 hours round trip THREE times due to things not being complete. My third trip was a month later to pay a down payment. SURPRISE! A down payment that was not verbally agreed on nor in my price quotes but put in my contract. I instilled too much trust in these people. After paying the payment and later speaking to a manager, Wren, he assured me this was a mistake and that they did not conduct business that way and wanted to make it right. He ended the phone call by saying “Answer your phone when I call!” As if I would hear from him shortly and he would make things right. Well that was last week and I haven’t heard a thing. I have purchased many cars on my own and I have never had a deal go this way. I feel that I was taken advantage of. I felt personally attacked and brought to tears. I failed to mention the degrading way I was spoken to at one point. I was told that I “must have amnesia” and that my words and concerns were nothing compared to their video footage of me signing my contract. I was not aware of the changes in the contract until it was said and done. I paid so I could do my part but they did not do theirs. I would not even feel comfortable getting my car serviced at least this dealership. They got my money and now they have tossed me out like the trash. They now have no cares for my concerns whatsoever.

Do your homework. The truck I ultimately purchased was not a one owner or non damaged as advertised. Auto check don't tell the whole story.

The staff at Thomasville Toyota was very friendly... their professional experience helped me to choose the perfect car for my busy life. The 2019 Camry is sporty and efficient; the spaciousness is precisely what I needed for my grandchildren and grand doggies. I would recommend any new purchaser to Thomasville Toyota for a great buying experience.

Staff was very friendly and am very glad that I chose Thomasville Toyota. I definitely recommend it to anyone searching for there car. Cant wait to back for service.

Lyle June good for your dealership you are lucky to have a good representative and he is kind knowledgeable and prompt. I always ask for his help because he is sincere about serving the car

Friendly service personnel Slower than expected Satisfied so far Test driving tires for comfort Long wait Missed an oil change at Nissan dealership Will let service know about degree of satisfaction after test driving next few days

We drove to Thomasville to look at a used Toyota 4Runner and drove home in a brand new 2019 Highlander Limited! Thanks to Leroy who convinced me to go Luxury!

They do great work for a reasonable price. My service manager is extra special and the van driver has always been a jewel . I drive from tallahassee because these people "treat everyone right".

Very prompt and courteous people. No wait time for this service. Super people to work with I did not have to wait very long for my vehicle to be serviced